Everyone loves feedback specially if its good. Not many people like hearing things about what thye did if its bad what they did, but then again some people do like that. I hate hearing bad things that I did in the past when people talk about it. It gives me bad memieres.
Feedback- what you you can tell someone something about what they did and how they did it.
Talking on the phone and face-to-face are all types of channel in the communication world. Face-to-face is the big one because ever day you talk face-to-face. Also the telelphone is also another big one. You probably talk on the phone more then face-to-face.
Channel- the method you are communicating at.
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